Privacy Policy
Last updated: April 2026
1. Who we are
KRB Technology Limited is a company registered in England and Wales (Company No. 16852541) with its registered office at 128 City Road, London, EC1V 2NX. We are the data controller for personal data collected through this website and our services. Contact us at sales@krb.technology with any data-related queries.
2. What data we collect
When you register for a trade account, we collect your name, work email address, company name, phone number and industry. When you place an order, we collect delivery and invoicing addresses and your purchase order reference. We also collect technical data such as browser type and IP address through standard server logs.
3. How we use your data
We use your data to manage your trade account, process and fulfil orders, send order confirmations and account notifications, and respond to enquiries. We do not use your data for unsolicited marketing without your consent. We do not sell your data to third parties.
4. Data storage and security
Your data is stored securely in Supabase, a cloud database provider operating under EU/UK data protection standards. Passwords are hashed using bcrypt and are never stored in plain text. Access to customer data is restricted to KRB Technology staff only.
5. Data retention
We retain customer account data for as long as your account is active. Order records are retained for 7 years to comply with UK accounting and tax obligations. You may request deletion of your account at any time by contacting us at sales@krb.technology.
6. Your rights
Under UK GDPR you have the right to access, correct, delete or port your personal data. You may also object to processing or request restriction. To exercise any of these rights, contact us at sales@krb.technology. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
We use essential session cookies to keep you logged in to your trade account. We do not use advertising or tracking cookies. See our Cookie Policy for more detail.
8. Third party services
We use Resend (email delivery) and Supabase (database). These providers process data on our behalf under data processing agreements. We do not share your data with any other third parties.
9. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes acceptance of the updated policy.