Seven questions to ask any IT reseller before you sign

Choosing an IT reseller is easy to get wrong, because most of them look the same on a first call. These seven questions cut through it. Ask them of anyone you are considering — including us.

• Can I see my pricing without emailing for it?
• Can I see all my orders and their status in one place?
• How will I know, in real time, what I have spent?
• Will you hold stock for my rollouts, and how do I see what is left?
• What happens after the invoice — who owns support?
• Can you handle multiple sites, entities or countries?
• What does your platform actually let me do myself?

Why these seven

Notice what they have in common: every one is about visibility and self-sufficiency, not discount. Price matters, but a sharp price from a partner you cannot see into costs you more in chased orders and surprises than the saving was worth.

The best answer to "what does your platform let me do myself?" is a login, not a brochure.

If a reseller cannot show you — actually show you — then you are buying a relationship with a rep, not a system. That is the difference we set out to build.